Create the right impression for your business
For many of your customers the telephone is their only “window” into your organisation. You will be judged by the speed and efficiency by which you handle their calls. Give your business all the benefits of the latest telephone technology without the need for capital expenditure or expensive support overheads.
We can provide a complete telecoms solution for your business with the provision of the most advanced service features at the minimum cost.
(All services are arranged through leading-edge service provider, which is a licensed business telecommunications carrier. With a UK wide network, it has over 65 points of presence and is one of the largest carriers of inbound traffic in the UK.
LEAST COST ROUTING - cut the costs
CALL CONFERENCING - pay as you go
– putting you in control and creating the right impression for your customers
ROUTING INBOUND CALLS - to the right place or the right person.
ROUTING BY CALL RATIO - spread the load effectively
ROUTING BY GEOGRAPHICAL LOCATION - direct to your local branch
DIVERT ON BUSY OR NO ANSWER -
RECORDED MESSAGES - tell your customers what is happening
MANAGING THE QUEUE - handle large numbers of calls effectively
Key Customer Prioritisation-
Data Capture for contact details-
On Hold Message and queue position
INTERACTIVE VOICE RESPONSE - improve efficiency
RECORDED VOICE ANNOUNCEMENTS - general customer updates or information services
CAPTURE DATA - smooth the flow of calls
CALL RECORDING - for training and security
MANAGING YOUR CALLS - you stay in control
MANAGEMENT INFORMATION - plan for efficiency
MONITOR MARKETING CAMPAIGNS - make the most of your marketing budget
Call 0845 4564 110 to discuss your requirements (+44
from outside UK)
or email firstname.lastname@example.org